We ship all Australian domestic orders with Australia Post, who has provided the following estimates for delivery.

Domestic shipping timeframes:

Standard: 3 to 5 business days.

Express: 1 to 3 business days.

*For regional areas please allow longer transit times.

International shipping could take up to 14 business days.

Due to COVID 19 and global supply chain challenges, shipping times could be longer than usual.

Delivery within Australia:

We are pleased to offer FREE Shipping for all orders $150 and above within Australia (after all discounts). For orders $150 or less, or express shipping, please see below:

Standard shipping — 3 to 5 business days — $10.00 Flat rate

Express shipping — 1 to 3 business days — $15.00 Flat rate

Please note the free shipping offer and shipping costs are subject to change without notice.

Here are the full details of our Shipping Policy.

Yes, we ship our products all over the globe!

For NZ orders over $200 NZD, we are offering FREE SHIPPING. All orders below $200 NZD is $20 NZD Flate Rate. Please allow 7~15 business days for standard international delivery.

Our standard international shipping rate is $20 AUD Flat rate. Please alllow 10~15 business days for delivery.

Matchado is not liable for any additional duties, taxes or surcharges that you or the recipient may have to pay upon delivery to the country of destination. If you are unsure, we recommend checking with local authorities / local customs in the country of destination before placing your order.

Please allow 10-15 business days for delivery with international shipping. Delivery times vary depending on the country of destination and the time of year. Please allow an extra 1 business days during December. Tracking details will be provided once your order has been despatched. Should you have any further enquiries relating to the tracking of your order, please contact
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Please note that Matchadō is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left Australia.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 2 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

Additionally. Any parcels rejected by the recipient due to customs charges are destroyed by the destination country and are therefore not eligible for refund by Matchadō. We recommend checking local customs charges before placing an order.

We accept payments from Paypal, ApplePay, Google Pay, Afterpay, and all major credit card companies like Visa, Mastercard, and American Express.